DIGITAL MARKETING MANAGER

Location: Bengaluru, Karnataka

Job Type: Full-Time (Mon to Sat) 10:00 AM to 7:00 pm

Experience: 5-12 years in Marketing. (30 days of Notice is Acceptable)

About Us: White Gold is a technology-driven company. We are innovative and we make use of advanced  technology to better serve our customers. We are a leading player in the gold bullion industry, committed  to delivering exceptional value and service to our clients. With a focus on integrity, innovation, and  customer satisfaction, we have established ourselves as a trusted name in the market. As we continue to  expand, we are seeking a dynamic and experienced Marketing lead to join our team and drive our  marketing initiatives to new heights.

Key Responsibilities:

1. Develop and Execute Marketing Strategy:

• Formulate comprehensive marketing strategies aligned with the company’s overall  objectives.
• Drive brand awareness, customer acquisition, and retention through innovative and  effective marketing campaigns.

2. Market Research and Analysis:

• Conduct in-depth market research to identify trends, opportunities, and potential threats  in the gold bullion industry.
• Analyze competitor activities and market dynamics to stay ahead in the market.

3. Brand Management:

• Oversee the development and maintenance of a strong and consistent brand image. • Ensure brand guidelines are adhered to across all marketing materials and communication  channels.

4. Digital Marketing:

• Lead digital marketing efforts, including SEO, SEM, social media, email marketing, and  other online channels.
• Develop and implement digital campaigns to drive online engagement and sales.

5. Content Development:

• Collaborate with content creators to develop compelling and informative content for  various marketing channels.
• Ensure content aligns with brand messaging and resonates with the target audience.

6. Offline Campaign Management:

• Plan and execute events, trade shows, and sponsorship to enhance brand visibility and  generate leads.
• Evaluate the success of events and recommend improvements for future initiatives.

7. Team Management:

• Manage and lead a high-performing marketing team, providing guidance, coaching, and  professional development.
• Foster a collaborative and innovative team culture.

8. Budget Management:

• Develop and manage the marketing budget, ensuring optimal allocation of resources to  achieve maximum ROI.
• Monitor and report on the effectiveness of marketing initiatives.

Qualification Requirements:

• Bachelor’s degree in Marketing, Business, or a related field. MBA is a plus. 
• 5-12 years of progressive experience in marketing, preferably with a focus on the gold  bullion or precious metals industry. 
• Proven track record of developing and implementing holistic successful marketing  strategies end to end. 
• Strong leadership skills with the ability to inspire and motivate a team. 
• Excellent analytical, communication, and interpersonal skills. 
• Familiarity with digital marketing tools and platforms.
• Salary: As per industry standards.

How to Apply: Interested candidates are invited to submit their resume and a cover letter/portfolio detailing their relevant experience and accomplishments to [email protected].  Please include “Marketing Manager Application – [Your Name]” in the subject line. We at White Gold are an equal opportunity employer. We encourage candidates from diverse  backgrounds to apply.

KYC MANAGER

SENIOR VERIFICATION OFFICER -:

Roles & Responsibilitites –

1. First to check the appearance of the customer.
2. Checking the customer is in our theft/block list database.
3. Checking the Id/Address proof if the customer resides in the same address as per KYC
4. Validating Aadhaar, DL, Pan Card or voter Id OTP
5. f required customer house/business verification will be done.
6. Cross questioning the referral given by the customer.
7. If a customer provides the original bill on his name there would be no further verification.
8. If customers are a Govt Employee, if they provide id card/salary credited details then no referral required.
9. If Customers provides a GST/Trade licence or any govt sanctioned licence for running the business then no referral required.
10. Customer will receive a confirmation call once the amount is settled by the branch.
11. Customer age below 25yrs its mandatory to provide parents phone number, if married spouse phone number to be given.
12. Daily/Monthly rejected customers details will be shared to Ops team and Director.
13. Each theft case has its own report file with us.
14. If Customers seemed doubtful, we had them reject/block the database.

Liaison officer responsibilities and skills

A liaison officer works in fast-paced, high-pressure environments and must be willing to take initiative to proactively solve conflicts and address issues. Liaison officer duties include the following:

• acting as contact points for all agency or organizational personnel
• keeping lists of the agencies or personnel representing the person, agency or organization
• facilitating meetings and cooperation among people, agencies and organizations
• collaborating and communicating with necessary public officials
• conducting post-mortems when an incident is wrapped up.
• Communicating with other organisations or public officials on behalf of our company
• Attending and starting meetings wherever intervention is required
• Writing correspondence reports to maintain a record of the relevant communication
• Follow up, track and close open cases.
• Bachelor’s degree in a related field.
• Legal and drafting background shall be an added advantage.
• 3-5 years of experience in the Gems and Jewellery industry or in a similar role.
• Strong analytical skills and ability to think critically.
• Excellent communication skill in both Kannada and English both verbal and written.
• Ability to work independently and as part of a team.
• Familiarity with industry regulations, laws, and policies.
• Willingness to travel as needed.

MIS EXECUTIVE

Description

We are seeking a MIS Executive with 0-3 years of experience to join our team. We are seeking a highly motivated Senior Executive to join our team and oversee our Management Information Systems (MIS). The ideal candidate will be responsible for designing, developing, and maintaining MIS systems to ensure optimal use of data for decision-making and operational efficiency. This role requires strong analytical skills, technical proficiency, and the ability to collaborate effectively across departments.

Responsibilities

• Proficiency in data analysis tools ( Excel, SQL, BI tools)
• Collect, analyze, and interpret data to generate reports and dashboards for management.
• Identify trends, interpret data, and provide recommendations for process improvements.
• Design and manage databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality.
• Prior knowledge and know how on creating Dashboards for the management.
• Advanced knowledge in MS Office and Google Suite/Workplace.
• Develop and maintain databases to ensure data accuracy and completeness
• Generate insights and recommendations based on data analysis to support business decisions
• Collaborate with cross-functional teams to identify opportunities for process improvement
• Provide training and support to end-users on data management and reporting tools

Skills and Qualifications

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field
• 0-3 years of experience in data analysis, reporting, or related role
• Proficiency in Microsoft Excel, Access, and PowerPoint
• Experience with SQL and database management
• Knowledge of data visualization tools such as Tableau or Power BI
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously

Requirements:

1. Bachelor’s degree in Commerce or Management. Master’s degree preferred.
2. At least one year of work experience in Finance & Accounts, MIS Preparation and budgeting. 
3. Others:

• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to communicate complex data findings in a clear and concise manner.
• Experience in project management and working with cross-functional teams.
• Strong organizational and time-management skills with the ability to prioritize tasks.
• High level of integrity and professionalism.
• Knowledge of MS Office, Tally & ERP systems is must.

ADMIN EXECUTIVE

Job Descriptions:

The “Admin Executive” acts as the administrative point of contact between branch staff,  internal department staff and external vendor for smooth functioning of the branches of  White gold requirements.

Essential skills and responsibilities of Administration Executive:

• Opening (2days) of HO at 8:30am and leaving office (2days) at end of the day exact time  to be carried out.
• If the opening of HO is done, monitor the house keeping tasks (8:30am – 9:30am) for  proper execution and as per set standards.
• If closing of HO premises is done, check for the shut down of electrical gadgets, locking  of all entry and exit safety points and handing over of office keys at CSPL and record  time in CSPL & HO key WhatsApp group.
• Interact with respective vendors for the quality of product and to purchase the goods and  receive all stock materials once it reach HO coordinate with Sr. FOE for inward entry and  seal (for Security check) in the register.
• Inform respective accounts audit employee and be present during the audit process and  clarify any doubts that may rise regarding the purchased items. And store the purchased  stocks in WG storage room in HO.
• After audit, data entry of stock received in Google sheet to be update immediately.  ∙ Prepare payment requisition form with essential details and attach a copy of invoice along  with delivery challan.
• Obtain Head of Sales approval from HO followed by payment requisition. ∙ Collect the approval payment requisition and submit to accounts department for final  verification.
• Take a copy of the invoices submitted to cross check the stock updated in register and file  the invoice copies in WG Invoice file (2023-2024).
• Coordinate with HOD, Sr. FOE and Transaction executives for movement of stock  (Branch & HO).
• Obtain data of stock and uniform from branch requirement WhatsApp group and take  necessary action.
• Maintain and monitor the records of branch requirements and issuing of stocks in Google  sheet and register.
• Prepare the schedule of branch deep cleaning based on inputs and share with respective  branch managers for execution.
• Ensure collection of all branch related payment bills like monthly rental, Water,  BESCOM (electrical), Housekeeping and etc., before 7th of each month submit it to HOD.

BRANCH MANAGER

Job Description

A Branch Manager is responsible for overseeing and coordinating all operations of a branch. Creating and implementing strategies to improve productivity and sales performance and to achieve all overall goals of the branch on a monthly, quarterly and on an annual basis. We are looking for professionals having a solid track record of creating long-term value for organizations, who are customer-obsessed and have a proven track record of achieving targets.

Roles and Responsibilities :

• Should wear uniform/formals (if not received uniform), formal shoes, should be neat & well groomed.
• Signing attendance register in the branch at the time of arrival & exit regularly.
• Executing business plan given by BM and HO to achieve the sales targets.
• Guiding the BDE and supporting him/her in marketing activities.
• Ensuring the gold testing/valuation is done accurately.
• Ensuring the billing process is done accurately, verification is done as per the company’s policy.
• Visiting NBFCs in and around 5kms around the branch and getting leads & business from the center.
• Ensuring the branch achieves the assigned target at the end of the month.
• Conducting BTL activities within 5km radius of branch.
• Ensuring safe movement of money and gold to HO and other branches on daily basis.
• Need to be flexible to report to other branches as and when required.
• Attending all weekly, monthly, quarterly meetings is must.

Skills & Criteria : 

• Bachelor’s degree is required.
• Ability to develop good relationships with current and potential customers.
• Experience in sales is mandatory (B2C sales)
• Bike Mandate
• Opening the branch before 10:00AM and closing branch After 7:00 PM

BUSINESS DEVELOPMENT EXECUTIVE

Roles and Responsibilities : 

• Should wear uniform/formals (if not received uniform), formal shoes, should be neat & well groomed
• Signing attendance register in the branch at the time of arrival & exit regularly
• Entering all walk-in customer details into company software and updating status of all leads on a daily basis
• Visiting NBFCs in and around 5kms around the branch and getting leads & business from them.
• Handling customer queries and providing satisfactory answers.
• Doing marketing activities in and around the crowded areas to create awareness about the branch and our service
• Ensuring safe movement of money and gold to HO and other branches on daily basis.
• Need to be flexible to report to other branches as and when required.
• Attending all weekly, monthly, quarterly meetings is must
• Opening the branch Before 10:00 Am and Closing the Branch After 7:00 PM

Skills & Criteria : 

• Bachelor’s degree is compulsory.
• Fresher/Experience in sales/lead generation and prospect management
• Should know the regional language ( Kannada & English)
• Should be presentable and active
• Should have basic knowledge of computer MS office
• Two wheeler Vehicle Mandate
• Male Candidates Preferable

ASSISTANT BRANCH MANAGER

Job Description

Our growing company is hiring for smart and resourceful manager to develop and implement growth opportunities in existing and new markets and who can assist the Branch Manager in day-to-day operations.

Roles and Responsibilities :

• Should wear uniform/formals (if not received uniform), formal shoes, should be neat & well groomed.
• Signing attendance register in the branch at the time of arrival & exit regularly.
• Entering all walk-in customer details into company software and updating status of all leads on a daily basis.
• Visiting NBFCs in and around 5kms around the branch and getting leads & business from them.
• Handling customer queries and providing satisfactory answers.
• Doing marketing activities in and around the crowded areas to create awareness about the branch and our services
• Ensuring safe movement of money and gold to HO and other branches on daily basis.
• Need to be flexible to report to other branches as and when required.
• Attending all weekly, monthly, quarterly meetings is must
• Opening the branch Before 10:00 Am and Closing the Branch After 7:00 PM

Skills & Criteria : 

• Bachelor’s degree is compulsory
• Fresher/Experience in sales/lead generation and prospect management.
• Should know the regional language. ( English & Kannada)
• Should be presentable and active.
• Should have basic knowledge of computer MS office.
• Two wheeler Vehicle Mandate
• Male Candidates Preferable